A fast-growing residential service company is looking for a highly organized, driven Operations Coordinator to take ownership of day-to-day operations and help scale the business.
This is a key role for someone who wants more than just a job—you’ll be helping build systems, improve efficiency, and create an unwavering customer experience.
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The Role:
You’ll be responsible for overseeing the front-end operations of the business, including:
* Answering and managing incoming customer calls
* Scheduling and dispatching service appointments
* Overseeing the full customer experience from first contact to completion
* Managing CRM systems and job pipeline
* Tracking leads, estimates, and conversions
* Coordinating technician schedules for efficiency
* Assisting with hiring, onboarding, and internal organization
* Creating and improving systems (SOPs, workflows, processes)
* Handling basic administrative and bookkeeping tasks
* Managing customer follow-up and online reviews
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What we’re looking for :
* Confident, professional communication skills (phone + in-person)
* Strong organizational and multitasking ability
* Self-starter who takes ownership and solves problems
* Comfortable with technology and CRM systems
* Ability to work in a fast-paced service environment
* Experience in home services (electrical, HVAC, plumbing, etc.) is a strong plus
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Position Details:
* 20–30 hours per week to start
* Clear path to full-time leadership role
* Performance-based growth opportunities
* Flexible structure as the role develops
How to Apply:
Send your resume along with a short message about your experience and why you’re a good fit.
Principals only. Recruiters, please don't contact this job poster.